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Despite Apple's all checks for all apps before they go on sale, or downloaded through franklins catalogue the App Store and Mac App Store, it does not happen too often that apps do not work, or they do not quite work as they should. You have certainly been through it a number of times where you bought an app that does not really work as the developer promises in the app description text in the App Store. Or maybe it keeps crashing.
In our contact with the Consumer Authority, franklins catalogue we get the answer that we in Sweden in brief only has a few laws we need to care about when we discuss consumer rights and claims in connection with the purchase of media from Apple's digital stores: Consumer / Consumer Services Act and Distance Contracts. Consumer Agency emphasizes, however, that the former laws is difficult to know which of them applies when digital purchases from the web did not exist when the law was written, but that the laws of complaint rules, after all, are applicable to digital purchases from such iTunes Store.
Distance Contracts, you certainly utilized on numerous occasions if you are a frequent online shopper, says, among other things, that all residential consumers in Sweden have 14 days on all purchases which is not done physically in a store (via telephone, internet and mail order). So you can order home something at a distance, and from the day of delivery comes to your home, you have 14 days to carefully examine the products you ordered. If you change your mind within the time limit, you can only contact the seller, invoke your right to cancel and request a return. You do not need any reason (which many online stores do not seem to have taken, unfortunately) and the only possible cost to you is the return postage. Of course, the item must still be in new condition, and you must return all accessories, manuals, etc.
In the distance agreement, there is a reservation that allows customers via consent may agree to renounce their right of withdrawal in connection with the purchase, which Apple seized on. By agreeing to Apple's purchase terms for iTunesavsäger you feel your right to cancel the minute that you start to download the app, song, book, or whatever medium it now applies:
"You have the right to cancel your purchase franklins catalogue without penalty and without giving any reason until delivery of the product has commenced. You do not have the right to cancel your purchase when delivery of the product has begun, as the time when the purchase is final. The stores' service starts immediately when you start to download a product from the current store and you have no right to cancel your contract with iTunes when the services have been started if you have not received an unacceptably poor download. "
With that said, it does of course franklins catalogue not mean you have to put up with to buy a pig in a poke if it turns out that there is something wrong with the pig, so to speak. You can still complain about your purchased app, song or book, according to the Consumer.
Thanks to Consumer and Consumer Services Act in Sweden we have pretty generous rights in samaband with complaints of a good or service. Three year warranty on virtually everything that can be considered a manufacturing defect; ie, that there was something wrong with the product (in this case an app, song or book, etc.) already in samaband with the purchase. The onus is on the seller the first six months, and the remaining time is up to the consumer to prove that the fault was of the original franklins catalogue character.
Put simply, you as a consumer the right to request a working product if you delivered a product that is not fully functional. In this case, since we're talking about, among other things apps you can then request a working version of an app if the app does not work as intended. If this is not possible, you may request a refund, which we will now go through. Before you complain about an app
The fact that an app does not work properly, as it expressly promised or that you expected may be due to any number of things. In some cases, this could mean that the app has become corrupted in the download phase, you can quickly check by removing the app and download it again. In other cases, franklins catalogue this could mean that you need to reboot your iOS device in order to get the app; So, lo and behold, even abnormal behavior in an iPhone or iPad, in certain cases, problems can be solved by an old-fashioned reboot.
In other cases, the errors that are beyond your control, which is usually the case. If an app constantly crashes on startup or after a certain period of use, and you tried both with a reboot franklins catalogue of your device and a
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